On complex projects, success hinges not only on Program Management of hardware timelines, but often the input of five or more companies providing input on the same design. KIOSK is filling increasing consulting demand from customers who need niche leadership capable of bridging their self-service ideas into a manufactured solution, capable of producing a profit.
In the early stages of Product Development, clients can easily be overwhelmed with inputs from internal marketing and design professionals, external engineering design firms, software developers, and specialty component manufacturers.
While they are all experts in their respective fields, they frequently lack the over-arching self-service expertise to gracefully transition into a functional kiosk.
KIOSK's PM Team Provides:
- Expert advice on the best combination of existing self-service component technology, accelerating the design cycle and providing a working solution foundation.
- Action plans to achieve the most cost effective manufacturing for each kiosk element, providing a substantial “leg-up” on project ROI.
- Reality check on the most aggressive time-line feasible for market introduction, controlling team / investor expectations and eliminating false-start costs.
- Simple methods to leverage KIOSK’s design, engineering, and manufacturing expertise as a sole source, eliminating expenses from design firms and specialty manufacturers.
- "Coaching" and input on timing of key decisions, critical to achieving tight market entry windows.
Other common examples of the role KIOSK plays as Program Manager include:
Software Partner Communications
Whether customers leverage the expertise of a niche software application developer or create it themselves, KIOSK assumes 100% ownership of the overall program schedule. By driving and managing all inputs through our facility (where the solution ultimately comes together), customers have a single contact accountable for meeting prototype and production schedule commitments.
KIOSK provides one focal point when multiple customers are involved in the same project. For example, in Amtrak’s ticketing deployment, both SITA and Amtrak had specific product specifications in the development cycle. KIOSK Program Management played a substantial role in managing both sets into one, keeping schedule and functionality commitments on track.
Production logistics are made transparent to the customer by KIOSK’s PM team. From the initial supply line load to scheduling of installers, it’s on our plate, not yours.
The benefits of KIOSK assuming the Program Management role are greatly improved communications among inter-dependent team members, and the simplicity of one source for the customer.