KIOSK CEO Tom Weaver states, “The demand for Retail locker technology in 2013 was unprecedented. This is among the fastest growing self-service applications KIOSK has seen in the last ten years. Since KIOSK introduced our custom locker solution approach at last year’s NRF Big Show, we’re actively engaged in ten major projects with leading retailers, residential property service companies, as well as delivery and phone charging solution providers.”
KIOSK cites increases in revenue generation; added efficiency, and high-demand consumer service delivery as the investment incentives underlying retail locker solutions. Most notably:
- Through provision of Site to Store delivery lockers, retailers are banking on increased store foot traffic and revenue associated with purchases made at pick-up. The added benefit of unattended delivery provides reduced labor overhead, as well as added convenience and delivery security for consumers.
- Retailers adopting in-store phone charging are realizing the benefits of increased traffic and revenue growth per customer while building a loyalty behavior pattern for charging on-the-go.
Rick Malone, KIOSK Product Development Director, adds that “The number of locker projects being simultaneously executed by KIOSK’s software and hardware development groups has quickly enhanced the feature sets KIOSK can now offer as part of our indoor and outdoor locker solution library. While each project is somewhat custom, the development cost efficiencies tied to common design modules provides distinct development cost benefits to our clients. Further, the timelines from concept to field deployment are shrinking with each new project.”
KIOSK’s full NRF retail self-service solution portfolio includes delivery and phone charging lockers, in-store financial services, automated retail, endless aisle, and loyalty solutions. Booth #4101, January 13th & 14th at the Javits Convention Center.