Securing Your Self-Service Kiosks and Customer Experience

With more than 41 billion connected devices by 2027, security continues to top the list of business priorities. And as part of this IoT ecosystem, self-service automation like digital kiosks involves important security considerations to ensure a frictionless customer experience and protect assets. In partnership with OptConnect, KIOSK enables best in class and highly secure … Read more »

Interview with a Retail Expert: Heather Craig

  Heather Craig, Retail Brand and Customer Experience Expert, shares her personal insights on retail, the Coronavirus pandemic and the impact of a positive returns experience on a customer’s Lifetime Value to a brand.         What are the main obstacles you’ve encountered with the current situation (Coronavirus Pandemic) as it relates to … Read more »