Interview with a Retail Expert: Heather Craig

  Heather Craig, Retail Brand and Customer Experience Expert, shares her personal insights on retail, the Coronavirus pandemic and the impact of a positive returns experience on a customer’s Lifetime Value to a brand.         What are the main obstacles you’ve encountered with the current situation (Coronavirus Pandemic) as it relates to … Read more »

KIOSK Maintains ISO14001:2019 Environmental Management Certification

KIOSK Information Systems Achieved ISO14001:2015 Environmental Management Standard Certification As a Boulder County corporation, KIOSK Information Systems (KIOSK) is set in one of the “greenest” and most environmentally conscious regions in the country.  With the recent achievement of ISO14001:2015 Environmental Management Standard Certification, KIOSK’s manufacturing processes are proven to align with these eco-friendly values in … Read more »

Instore returns technology will be instrumental to deal with stockpiled returns

Unsurprisingly, the COVID-19 pandemic pushed shopping online to unprecedented levels. The challenge for omni-channel retailers is that as their stores now re-open, they’re opening the floodgates to a returns deluge. eCommerce spiked during COVID The impacts of the pandemic were not evenly shared, with major grocers and mass-market retailers benefiting far more than merchandise categories … Read more »

KIOSK Information Systems Releases New IoT Remote Monitoring Platform Features

LOUISVILLE, CO,  May 19, 2020 (GLOBE NEWSWIRE) – KIOSK Information Systems (KIOSK) is announcing KNECT IoT, an enhanced remote monitoring application for real-time visibility of an unattended kiosk deployment.   Since 2016, KIOSK’s Managed Services Team has offered cloud-based remote monitoring capabilities, providing instantaneous machine dialogue tied to system connectivity, software application status, and component level … Read more »

Valyant AI partners with KIOSK Information Systems to enable contactless experiences

DENVER, May 06, 2020 (GLOBE NEWSWIRE) —  Valyant AI, a Colorado-based artificial intelligence (AI) company focused on customer service in the quick-serve restaurant (QSR) industry, today announced a partnership with KIOSK Information Systems (KIOSK), one of the largest global suppliers of self-service kiosk solutions, to create contactless experiences driven by conversational AI across environments in which kiosks … Read more »

Kiosk Cleanliness – Ensuring Safe Transactions

There is a legitimate need for hyper-vigilance surrounding sterilization to stop virus transmission in each of our daily lives. While measures like anti-microbial screens, UV lights, contactless and voice activated user interfaces are all great long-term measures for improved kiosk safety, the immediate problem for kiosks already in the field are these:   How do … Read more »