Heather Craig, Retail Brand and Customer Experience Expert, shares her personal insights on retail, the Coronavirus pandemic and the impact of a positive returns experience on a customer’s Lifetime Value to a brand. What are the main obstacles you’ve encountered with the current situation (Coronavirus Pandemic) as it relates to … Read more »
KIOSK Information Systems Achieved ISO14001:2015 Environmental Management Standard Certification As a Boulder County corporation, KIOSK Information Systems (KIOSK) is set in one of the “greenest” and most environmentally conscious regions in the country. With the recent achievement of ISO14001:2015 Environmental Management Standard Certification, KIOSK’s manufacturing processes are proven to align with these eco-friendly values in … Read more »
Unsurprisingly, the COVID-19 pandemic pushed shopping online to unprecedented levels. The challenge for omni-channel retailers is that as their stores now re-open, they’re opening the floodgates to a returns deluge. eCommerce spiked during COVID The impacts of the pandemic were not evenly shared, with major grocers and mass-market retailers benefiting far more than merchandise categories … Read more »
We all know that returns are an essential part of the consumer journey, yet they can cause retailers some serious trouble to process. For instance, in-store returns are a great way to recapture lost revenue from returns, but processing them at the checkout can cause longer lines, create more work for staff and extend wait … Read more »
LOUISVILLE, CO, May 19, 2020 (GLOBE NEWSWIRE) – KIOSK Information Systems (KIOSK) is announcing KNECT IoT, an enhanced remote monitoring application for real-time visibility of an unattended kiosk deployment. Since 2016, KIOSK’s Managed Services Team has offered cloud-based remote monitoring capabilities, providing instantaneous machine dialogue tied to system connectivity, software application status, and component level … Read more »
DENVER, May 06, 2020 (GLOBE NEWSWIRE) — Valyant AI, a Colorado-based artificial intelligence (AI) company focused on customer service in the quick-serve restaurant (QSR) industry, today announced a partnership with KIOSK Information Systems (KIOSK), one of the largest global suppliers of self-service kiosk solutions, to create contactless experiences driven by conversational AI across environments in which kiosks … Read more »
There is a legitimate need for hyper-vigilance surrounding sterilization to stop virus transmission in each of our daily lives. While measures like anti-microbial screens, UV lights, contactless and voice activated user interfaces are all great long-term measures for improved kiosk safety, the immediate problem for kiosks already in the field are these: How do … Read more »
KIOSK Information Systems’ new European sales and service organization provides innovative kiosk platforms with sophisticated service and AI capabilities in conjunction with partner ecosystem to support implementation in retail, hospitality, transportation and other sectors. Düsseldorf, Germany, January 30, 2020 – Posiflex Group, a global leader in Point of Sale (POS), self-service and embedded computing technologies, … Read more »
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