Self Serve Kiosks
Kiosk Information Systems has proudly led the self-service industry for over 25 years and has provided businesses like yours with:
- Reduced customer wait times
- Increased in-store revenue
- Improved customer service
- A cut-down on overhead costs
Project teams integrate all deliverables within a single professional campus, stream-lining communications tied to consistent first pass success.
With over 200,000 units successfully deployed, KIOSK has deep experience in a full complement of vertical markets, providing niche expertise in both platform creation and volume deployment support. OEM and end customer projects range from traditional applications in retail; bill payment, and HR to highly custom multi-function banking, vending, smart locker and border security solutions. With 25+ years entirely dedicated to the art of self-service, KIOSK has the passion, expertise, and resources to greatly simplify your path to market.
Frost & Sullivan firmly believes that KIOSK Information Systems has established itself as a dominant player in the interactive kiosks market as a direct consequence of its ability to bring innovative technology to its kiosks and its continuing efforts for global and vertical expansion.
Quality and Environmental Responsibility
By definition, 24/7 uptime is the quality standard for kiosks. We recognize that quality in the field directly ties to tight QA process control in our factory. KIOSK holds ISO 9001:2015 Certification on all customer-facing processes, bringing objective evidence of the highest measures of process and quality control.
Key ISO Certified Disciplines
Design Engineering – 70+ design check points are considered to build quality control into the kiosk design itself. Key design quality factors are methodically anticipated, rather than corrected in the field.
Manufacturing – before shipping, each kiosk passes dual quality checks (50 – 70 point mechanical / electrical). All production is under one roof, ensuring total process control.
Field Support – all manufacturing and component records are bar-coded / serialized in the factory, providing accurate / on-demand field service records.
Further, KIOSK’s facilities are ISO14000:2015 Certified, ensuring environmentally responsible manufacturing. Download KIOSK’s Environmental Policy.
Safety Agency Certifications
KIOSK provides turnkey management of UL and FCC safety agency certification procedures, enabling parallel progress to be made on certification submittals during the design and prototyping stages. KIOSK has senior staff who have worked with and for regulatory agencies like UL for 35 years. This staff expertise and insight on UL certification requirements enables our team to factor optimized safety into each unit as it is designed and released. KIOSK holds UL Listings for over 120 products currently, including 15 products Listed to UL’s latest safety standard for Information Technology Equipment, UL 62368-1.
Further, KIOSK has invested in an on-site engineering lab to support in-house testing. By performing the actual testing in-house, KIOSK is now able to bring the UL engineer on-site, rather than shipping units back and forth with UL. This approach can easily save four to six weeks in certification cycle time, substantially shrinking time to market release.
The KIOSK compliance lab recently received accreditation to ISO17025, 3rd edition, enabling KIOSK compliance staff to conduct testing locally for international standards like IEC 60950-1 and IEC 62368-1, and to assist in the creation of CB Scheme reports. This allows us to reduce the longer cycle times for obtaining a CE mark on the kiosks.