Who We Are

Services
Experience
Team
Parent & Sister Companies
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Since 1993, KIOSK has led the industry in design and manufacturing of self-service solutions. We provide highly specialized experts to surround every aspect of the project, executing personalized customer deliverables in parallel.

southwest airlines kiosks at ticket counter

Complete Self-Service Solutions

As an industry leader in the design and manufacturing of complete self-service solutions since 1993, our team of experts provide superior service while delivering complete customized solutions.

End-to-end solutions keep deployments simple while maintaining superior uptime.

Software Application and Hardware Enclosure Design
Hardware Integration Module APIs that are licensable
Flexible Volume Manufacturing
ISO9001:2015 Certified Quality Systems
ISO14001:2015 Certified Environmental Systems
Turnkey Safety Agency Certifications (UL, FCC)
Fully Managed Deployment, Monitoring, & Field Services

28+ years’ experience and 250,000+ solutions successfully deployed.

Project teams integrate all deliverables within a single professional campus, stream-lining communications tied to consistent first pass success.

With over 250,000 units successfully deployed, KIOSK has deep experience in a full complement of vertical markets, providing niche expertise in both platform creation and volume deployment support. Original equipment manufacturer (OEM) and end-customer projects range from transactional applications in retail returns, bitcoin exchange, bill payment and storage rentals – to highly custom government applications in border security and mass transit solutions.

With 28+ years entirely dedicated to the art of self-service, KIOSK has the passion, expertise, and resources to greatly simplify your path to market.

Our Team

Our leadership team’s mission is to elevate the customer experience every day.

Kim Kenney

CEO

Tu Du

Chief Operating Officer

Don Poulter

VP of Finance & Customer Experience

Raja Bhattacharjee

VP of Software & IT

Jeremy DuPont

VP of Product & Marketing

Jeff Collinsworth

Director of Customer Experience

Joe Sawicki

VP of Sales and Partnerships

Dawn VanWinkle

Director of Human Resources

Justin Zimmerman

Director of Solutions Engineering

In partnering with KIOSK, we’re co-developing innovative self-service solutions for the retail and hospitality industries to enable greater operational efficiency for operators while improving the customer experience. Our joint solution for Vision Checkout, which involves UST’s software platform integrated with KIOSK’s hardware and support services, is exemplary of this collaboration and takes self-checkout for convenience venues and micro-markets to the next level with computer vision, AI and touchless technology.

Subhodip Bandyopadhyay, General Manager- Emerging Digital Technology

Since 2014, KIOSK and Materna IPS USA Corp. have partnered on some of our self-service projects in North America. These projects were for self-service kiosks and self-bag drops. From hardware design to mass production, their capabilities provide real value to the customer experience in the airport installations which further strengthens our growth as a global IT service provider.

Gary McDonald, President, Americas at Materna IPS GmbH

For nearly a decade, KIOSK Information Systems has been a valued Ready Credit partner, facilitating multiple generations of our ReadySTATION® self-service cash to card kiosks. From hardware design to deployment support, KIOSK’s expert services add real value to the customer experience and have helped position Ready Credit as the leader in cashless operations.

George Hilal, Chief Operating Officer – Ready Credit

Extra Space has worked with the team at KIOSK for several years, through early ideation and pilot testing to an upcoming large scale deployment of over 600 kiosks. We have come to rely on KIOSK to not only deliver an exceptionally well built and supported device, but to help craft an innovative business solution that differentiates Extra Space Storage in our marketplace. We didn’t want just another kiosk at our stores, we wanted a custom experience that represented our brand and delivered the quality experiences our customer’s demand. KIOSK continues to demonstrate a commitment to excellence, service, and an overall “can-do” attitude that has cultivated a relationship of trust between our organizations.

James Hafen, Senior VP of Product Development – Extra Space

Parent and Sister Companies

Strategic and Cooperative Supply Chain

In 2016, KIOSK was acquired by Posiflex Technology, Inc., a global leader in POS solution design and manufacturing. In 2017, Posiflex also acquired Portwell, a global industry leader in state-of-the-art computing solutions. This parent – sister company relationship enables KIOSK to self-source many of the key components in our self-service solutions (e.g., all-in-one PCs, PCAP LCDs, scanners, printers, etc.). These strategic acquisitions have provided a singular value proposition in the industry – one that we are delighted to pass on to our prospects and customers.

Benefits of using Posiflex and Portwell components include:

Price advantage and cost reduction opportunity over time

Much longer component life cycles than industry average

Supply chain control

Exceptional quality and reliability

Posiflex

Posiflex products possess the advantages of open architectures and cross-platform integration. The full range of product lines include self-serve kiosks, integrated POS systems, programmable keyboards, LCD displays, touch displays, customer displays, optically coupled barcode scanners, cashier’s moneyboxes, barcode card readers, fingerprint readers, POS printers, and other relevant peripheral accessory products. The diverse applications are widely deployed in retail, hospitality, chain stores, medical institutions, and more.

Portwell

Portwell, Inc. was founded in Taiwan in 1993 and entered the Industrial PC market in 1995. In 2017, Portwell Inc. was acquired by Posiflex Technology, Inc., a global leader in POS solution design and manufacturing. Today, as an industrial embedded systems manufacturer and solutions provider, Portwell’s continued development of leading-edge products has resulted in strong growth in market share. This has established Portwell as a major worldwide supplier of specialty computing application platforms.