Support Services

Please contact us if you have any questions or comments. KIOSK Solution Experts are available to consult on your unique configuration requirements.

888.661.1697 / Toll Free
303.466.5471 / Telephone
303.466.6730 / Fax

Overview

For over 25 years, KIOSK Information Systems has proudly led the self-service industry. Our teams of niche experts are here for one purpose – to make your kiosk project simple and successful. When you buy a kiosk, we implement the specific requirements unique to your team’s objectives. Our engineering, software developers, production, and support teams surround the project, executing closely coordinated parallel development paths to cut a clean and efficient course to market.

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What does KIOSK do?

At a High Level, We Make Custom Kiosk Machines for Many Vertical Markets

We’ve implemented thousands of client projects around the world, from small businesses to Fortune 100 and Government clients. In our base of over 200,000 deployed units, our solution experience spans projects in Payment Kiosks and Money Transfer Services; Retail Kiosks – Loyalty, Registry, and Endless Aisle; Indoor and Outdoor Ticketing Kiosks; Airport and Border Security Automation; Casino Sports Betting and Loyalty Services; Hospitality and Order Entry; Smart Locker Systems; and many other highly custom kiosk design projects.

We Engineer Great Kiosk Technology

We can safely say that no one in the industry has a deeper portfolio of standard and custom designs than KIOSK’s Engineering Team. It’s a diverse team made up of Industrial Design, Mechanical, Electrical, Firmware, and Safety Agency Compliance Engineering. Once the functional and transactional requirements are known, clients are provided design concepts to land on the ideal solution. From there, KIOSK Mechanical Engineers go to work on the CAD models, creating design features and component placements that will optimize appearance, manufacturability, and provide the simplest field service access. Design elements like sliding component rails and trays, and tool-less design make the world of difference in serviceability. We also have in-house compliance Engineering and testing facilities to manage UL listing preparations, along with CE and international safety agency certifications.

We Source from Within

Our US-based kiosk builders work closely with the Engineers in KIOSK’s Parent Company, Posiflex, and our sister company, Portwell, in Taiwan. Posiflex is a world leader in Point of Sale and Kiosk Machines and is also a premier design and development firm for extremely reliable all-in-one PCs, printers, scanners, and displays that KIOSK routinely integrates into our platforms. Portwell is a world leader in specialized computing design and manufacturing, ideal for custom and outdoor projects. This ability to self-source key components within our family of companies brings singular supply chain control and industry price advantage.

We Manufacture in the US and Globally

We’re self-service kiosk manufacturers. And KIOSK has every solution manufacturing element within our professional campus. This includes extensive in-house metal fabrication, metal preparation, welding, painting, and artwork production capability. Our production team is known for agility with fast-turn prototyping capability. Once the design is approved, KIOSK optimizes the manufacturing line for steep production ramp up and deployment staging. Our US and overseas Engineering, Software Development, and Manufacturing teams collaborate closely – we cross-train, share, and transfer designs to implement globally. Together, the Posiflex Group has over 1,300 employees and 1,000,000 square feet of development and manufacturing facilities in the US, Asia, and Europe.

We Write Kiosk Computer Software

For projects with software requirements, KIOSK has a first-rate development team in-house who specialize in self-service applications paired with remote monitoring and alerting. Our software dev teams around the world cross-train and collaborate to continually build out a full library of machine-readable components for IoT altering, providing real time network visibility and uptime management. We’re an agile development shop with modular, licensable code that saves our clients a fortune in development time and money.

We Provide Service and Support

There isn’t a support service KIOSK left out. From site surveys, installation, field service, and spare parts management, to full sweep managed services and remote monitoring – we can support any kiosk machine deployment from day one to end-of-life and on to the next generation.

That’s what we do at KIOSK – we’re digital kiosk manufacturers. After 25 years we’ve accrued some serious expertise to bring best-in-class development and support on any project.

Coming Events

15octAll Day17Join Us at G2E 2019Featuring our new Sports Betting Kiosk and QSR Apex Kiosk Series (All Day)

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