Connect the Online & In-Store Experience
The buy online, pickup in-store (BOPIS) customer journey grew quickly during the COVID-19 pandemic, and shows no sign of slowing down. In fact, BOPIS retail sales are projected to more than double from 2020 to 2025. By offering BOPIS options, retailers can drive in-store traffic and connect the online and in-store customer experience.
iPickup Point
The iPickup point is a complete self-service logistics and eCommerce fulfillment platform that offers simple, fast and frictionless last mile delivery, BOPIS, BORIS and exchange services. It uses computer vision from KIOSK partner Position Imaging to track package location and light guidance and audio prompts to facilitate retrieval, dramatically cutting down time and errors.
Click-and-Collect/BOPIS Locker Systems
Although click-and-collect, or BOPIS (Buy Online, Pick up In Store), have become popular ways for consumers to shop, getting those goods into customers’ hands can be a challenge. If a customer is forced to wait for a sales clerk to become free to give them their purchase, the process can quickly turn from a convenience to an annoyance.
Site-to-store locker systems benefit retailers by:
- Introducing a new service channel without additional labor expense
- Reducing “last mile” delivery expenses for customer purchases
- Increasing foot traffic in-store for secondary purchase opportunities
Retailers may also be interested in convenient in-store returns kiosks.
Solutions for any industry
No matter the market, Kiosk applications enables digital transformation through automation platforms that are easy to use, adaptable and supported by end-to-end Managed Services using IoT real-time monitoring. Whether you need a solution for self check-in, automated returns, video conferencing or ticketing, KIOSK has a solution that transforms the customer experience.