KIOSK Information Systems

Bill Payment and Money Transfer Kiosks

Self-service bill pay and transfer kiosks add customer convenience while reducing transaction overhead.

Bill Payment Solutions Overview

Cash-preferred customers are the primary target for bill payment kiosks. Despite the prevalence of debit and credit cards, 25% of U.S. consumers still pay their bills with cash, checks, or money orders*. In addition to cash payments, deployment data gathered shows that around 40% of bill payment transactions are conducted with debit and credit cards. Telecom and cable providers are keenly aware that their sales people are far more productive using their time to sell equipment and new plans, as opposed to collecting in-store payments (cash or otherwise).

KIOSK has over 20,000 points of presence in self-service bill payment and money transfer and offers several hardware form factors from simple card payment to robust cash-in / cash-out solutions.

*, Online and mobile payment statistics

Bill Payment Brochure

Types of Payment Solutions

intel market ready kiosks

Bill Payment Hardware

In addition to FDIC statistics, CNBC confirms that as of 2021 almost 25% of US households are unbanked or underbanked. Underbanked, meaning they have a bank account but also use alternative financial services outside of the banking system. A solid bill payment kiosk offering provides an easy way for cash-preferred consumers to stay on top of their bills – up to 24 hours a day, 7 days a week.

Business and deployer benefits include:

  • Automates cost-effective repetitive transactions (cash, credit, debit, check)
  • Focuses staff on driving sales / more profitable activities than bill collection
  • Relieves labor shortages
  • Ensures secure, encrypted transactions
  • Provides consistent up-sell presentation / data capture capability

Aside from servicing niche demographic needs, the need to boost retailer profitability drives continuous self-service bill payment demand. Few self-service kiosk applications can compete with the ROI and mutual benefits of bill payment.

Screenshot of bill payment software screens showcasing how to pay your bills. It reads, "Pay your bill or refill your device, right on this kiosk." "Account Summary, How much would you like to pay today?" "Current Balance, Minimum Balance Due, Past Due Balance. "Enter Amount."

Licensable Bill Payment Kiosk Software:

KIOSK’s in-house Software Engineering Team has developed a bill payment platform that is successfully deployed nationwide with leading bill payment services and Telecom providers (among top three). This licensable software can be used as-is, or customized to include unique user flows and features. In addition to the bill payment software functionality, KIOSK’s software includes a Hardware Integration Module (HIM) enabling IoT alerting at a component level. The HIM contains a rich library of bill payment components including payment devices, printers, scanners, and many other common transaction devices.

Key application features include:

  • Complete payment fulfillment options including cash, checks, credit / debit (fully secure and encrypted).
  • Capability to support multiple bills and back-end payment systems, providing simple platform expansion
  • Prepaid accounts / auto-replenishment by account number
  • Full-feature Remote Management platform (KNECT IoT)
  • Comprehensive reporting

Leveraging existing (and proven) base code and component APIs significantly reduces time and development costs. KIOSK’s base Bill Payment application manages the vast majority of common payment and billing transaction needs.

customer using moneygram kiosk

Money Transfer Solutions

MoneyGram’s payment kiosk solution enables consumers to independently stage money transfer and electronic payment transactions using a highly secure & reliable online platform. The platform is designed to deliver high-volume financial services in retail stores, banks, and post office sites throughout the US.

MoneyGram’s goal in deploying kiosks was to improve delivery efficiency for all retail partner locations. This platform replaced their old countertop phone system and automated the transfer staging process.

Moneygram money transfer platform benefits include:

  • Simple and intuitive user interface
  • Minimizes in-store associate assistance, reducing labor demands
  • Streamlines transfer and payment process, improving user experience
  • Reinforces customer loyalty

The custom platform portfolio includes both counter-top and pedestal mount kiosks, providing a compact and modernized service footprint. The platform is built for convenience, flexibility, reliability, and durability to eliminate Store Associate maintenance demands. The solution includes extensive remote monitoring capability for maximized performance and simplified service updates.

Market Applications

Solutions for any industry

No matter the market, Kiosk applications enables digital transformation through automation platforms that are easy to use, adaptable and supported by end-to-end Managed Services using IoT real-time monitoring. Whether you need a solution for self check-in, automated returns, video conferencing or ticketing, KIOSK has a solution that transforms the customer experience.

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Bill Payment Kiosk Downloads

KIOSK Bill Payment Brochure

Moneygram Video

Bill Payment Resources

Let’s discuss your goals to automate the customer payment experience.