MoneyGram’s new payment kiosk solution enables consumers to independently stage money transfer and electronic payment transactions using a highly secure & reliable online platform. The platform is designed to deliver high-volume financial services in retail stores, banks, and post office sites throughout the US.
MoneyGram’s goal in deploying kiosks was to improve delivery efficiency for all retail partner locations. They worked with KIOSK’s Software Solutions team to develop a very simple, easy, and intuitive user interface program that helps facilitates self-service transaction steps, thereby changing and reducing ongoing labor delivery costs. Automation of transaction staging streamlines both transfer and payment processes, delivering an improved user experience and driving ongoing customer loyalty.
The custom portfolio includes both counter-top and pedestal mount kiosks, providing a compact and modernized service footprint. The platform is built for convenience, flexibility, reliability, and durability to eliminate Store Associate maintenance demands. The solution includes extensive remote monitoring capability for maximized performance and simplified service updates.