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The kiosk clock and the portal clock are not the same
In May 2026, HHS pushed the Section 504 compliance deadlines for websites and mobile apps back a year. The check-in kiosk in the lobby sits in a different subsection of the rule, one that never had a deadline to extend. This whitepaper explains the difference and what it means for health system deals already in progress.
The kiosk obligation is already in force, and what a hospital needs from its vendors is hardware documentation it can file.
If you sell software or solutions into health systems, this guide walks through what 45 CFR 84.83 says, why accessibility has to be built into the machine before it ships, and why a staffed-desk workaround must match the kiosk on access, convenience, and confidentiality. It also gives you six questions to ask your kiosk hardware supplier, with examples of real answers and non-answers.
Download The Section 504 & Kiosks Whitepaper
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