HIMSS Global Health Conference and Exhibition
Over the past three years, the HIMSS Global Health Conference & Exhibition has shifted from digital transformation conversations to real-world implementation. From foundational interoperability discussions in 2023 to AI-driven operational strategies in 2025, one theme has remained consistent: healthcare organizations are under pressure to improve patient experience while reducing administrative strain.
At KIOSK, these themes directly mirror what we’re building and deploying inside hospitals and clinics across the country.
HIMSS 2023: Digital Foundations & Workflow Optimization
In 2023, the focus centered on optimizing EHR workflows, improving interoperability, and strengthening cybersecurity. Health systems were working to standardize digital infrastructure and improve data accuracy.
What this meant for KIOSK:
- Increased demand for secure, Epic-integrated self-service check-in solutions
- Greater emphasis on reducing front-desk bottlenecks
- Stronger conversations around data accuracy and patient-entered information
Self-service kiosks became a practical tool to support digital maturity rather than just a convenience feature.
HIMSS 2024: AI Acceleration & Scalable Infrastructure
By 2024, the conversation expanded toward scaling digital solutions and preparing infrastructure for AI-driven care models. Health systems were evaluating how to make technology investments future-ready.
What this meant for KIOSK:
- Growing interest in scalable hardware platforms that support long lifecycle deployments
- Increased focus on analytics integration and workflow automation
- Stronger attention to ADA compliance, accessibility, and patient inclusivity
Healthcare leaders weren’t just asking “Does it work?” — they were asking “Will this scale across 20+ facilities?”
HIMSS 2025: Practical AI, Security & Human-Centered Design
HIMSS 2025 made one thing clear: AI is moving from concept to application. Sessions emphasized operational AI, cybersecurity resilience, and human-centered care models.
How this directly connects to KIOSK:
- Human-centered patient arrival — Self-service check-in supports faster, more private registration while keeping staff available for complex patient needs.
- AI-ready infrastructure — Modern kiosk platforms are designed to integrate with evolving EHR enhancements and workflow automation.
- Security-first design — Hardware and integration planning prioritize PCI compliance, encrypted data handling, and healthcare-grade durability.
- Operational efficiency — Self-service reduces wait times and redistributes labor toward higher-value care delivery roles.
The biggest takeaway from 2025: healthcare innovation only succeeds when it improves both workflow efficiency and patient comfort.
The Bigger Picture: Why Self-Service Belongs in the HIMSS Conversation
Across 2023–2025, HIMSS has reinforced that digital health success requires:
- Interoperability
- Secure infrastructure
- AI-enabled workflows
- Patient-centered experience design
- Operational efficiency at scale
KIOSK supports all five by providing purpose-built, healthcare-grade self-service platforms that integrate with leading EHR systems and align with modern care delivery models.
As healthcare organizations prepare for HIMSS 2026 and beyond, the conversation is no longer about whether digital transformation is coming — it’s about how to implement it thoughtfully.
Looking Ahead: HIMSS 2026 — March in Las Vegas
As we look toward HIMSS 2026 this March in Las Vegas, the conversation will continue to advance around AI integration, interoperability at scale, cybersecurity resilience, and measurable patient experience outcomes.
For KIOSK, HIMSS 2026 represents another opportunity to connect with healthcare leaders who are actively rethinking patient arrival, registration efficiency, and digital infrastructure strategy.
We’re looking forward to meeting with health systems, IT leaders, and innovation teams to discuss how purpose-built self-service platforms can support secure, scalable, and human-centered care environments.
If you’ll be attending, we’d love to connect. Schedule a one-on-one meeting with our team at HIMSS 2026 here.
