HIMSS 2023 in Review

A KIOSK sales representative gives a presentation in front of a crowd.

HIMSS 2023: “Health that Connects + Tech That Cares”

The theme of this year’s HIMSS Conference & Trade Show was apparent in all aspects of the show, from community building events to educational sessions, and across the many solutions exhibited on the show floor. The show brought together over 28,000 like-minded professionals from around the world, all working towards finding balance between the need to improve healthcare and the inevitable expansion of technology.

It was clear that advancements in the healthcare industry will be more rapidly facilitated by alliances formed through strong partnerships with the shared goal to create a more streamlined operating system, improved infrastructures, and cost-effective solutions that support greater equality in the healthcare system.

What we learned about current state of the healthcare industry:

  1. The overall structure of the healthcare system needs to be refreshed.
  2. Equal access needs more attention.
  3. Lack of funding is still a challenge.
  4. Patient satisfaction should be a priority.
  5. Stronger partnerships will lead to better alignment across the industry.
  6. The Digital Front Door is more than a trend, it’s becoming a standard.

What is a Digital Front Door?

The Digital Front Door strategy has gained momentum in healthcare facilities and is becoming more mainstream. In short, a “digital front door” is the implementation of technology in healthcare to give patients expanded access to their information and care.

In response to consumer behavior in other markets, patients now expect the increased efficiencies that digital front door solutions provide. From self-service check-in to virtual telehealth, healthcare facilities have discovered that applying a digital front door strategy increases patient satisfaction and boosts patient loyalty.

Equity in Healthcare

ADA compliance has proven to be necessary to promoting equal access in healthcare when implementing digital solutions throughout hospitals and healthcare facilities. In addition to ADA compliant height and reach specifications in self-service hardware, software applications need to account for accessibility in all digital content. It’s important to work with a hardware provider who has experience meeting the standards around ADA compliance.  

Building Partnerships

Partnerships have always been valuable, but they are quickly proving to be a necessity in the healthcare system where alignment across digital integrations, data security, and leveraging industry relationships will advance stabilization of the overall infrastructure. Partnerships improve communication, create efficient collaborations, and accelerate innovations. What better way to leverage partnerships and support the balance between healthcare and technology than with digital solutions for patient check-in, wayfinding, and telehealth patient services. Find out more about kiosk solutions for healthcare to help the healthcare industry provide an improved system for all users.