Modernize the Patient Experience
Patient check-in kiosks in healthcare enable self-service registration, appointment confirmation, and information updates. Equipped with touchscreens, these user-friendly terminals streamline the check-in process, reducing wait times and administrative tasks. Found in hospitals and clinics, they enhance efficiency for both patients and healthcare providers.
One survey showed that over half of patients using a patient check-in kiosk found the process preferable to filling out paper forms. A health care kiosk solution expedites the patient check-in process, protects administrative staff by reducing face-to-face interactions with ill patients, and allows patients who prefer to reduce in-person interactions to do so. Because information no longer needs to be manually transferred from paper forms, administrative costs are reduced, and errors are minimized.
Self Check-In Solution for Record Data, Signatures, Payments, and More
Automating patient check-in allows private and government medical facilities to streamline patient processing and improve financial performance, while providing a fast and secure patient service. Adding a healthcare kiosk to your facility’s operational plan can help alleviate staffing issues during times when hospitals experience a surge in patient visits. Check-in kiosks can be equipped with additional functionality for visitor check-in and identification.
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Benefits of Patient Check-In Kiosks
- Improved patient information sharing among healthcare organizations
- Real-time patient authentication at check-in to drive down claim rejections, collection expenses and bad-debt write offs
- Improved accuracy of insurance information
- Point-of-service co-payment and fee collection capabilities to improve cash flow
- Ability to identify and screen uninsured patients to suggest financial assistance options
- Open communication channels among providers to facilitate patient referral process
- Tracking and reporting to ensure accurate registration records
Clients that have deployed patient check-in kiosks have seen over 30% increases in insurance data accuracy. In addition, claim refusals have dropped significantly, enabling flat or re-allocated headcount in the deployer’s collections staffing.
Clients in the healthcare and medical industries may also consider telehealth kiosk solutions for their facilities.
Healthcare Visitor Check-In Kiosks
Healthcare visitor check-in can be integrated with patient check-in software or used as a stand-alone solution. In facilities where patients are spending the night, visitor check-in kiosks can confirm visitors identification, track their times in and out of the facility, and provide directions to the room of the patient they are visiting.
Solutions for any industry
No matter the market, Kiosk applications enables digital transformation through automation platforms that are easy to use, adaptable and supported by end-to-end Managed Services using IoT real-time monitoring. Whether you need a solution for self check-in, automated returns, video conferencing or ticketing, KIOSK has a solution that transforms the customer experience.