[WHITE PAPER] How Self-Service Solutions Can Drive QSR Gains Through Improved Customer Experience
Consumer demand for faster and more convenient ordering options are driving restaurants of all sizes to incorporate self-service solutions into their units. To better understand these consumer attitudes and behaviors, Hathway and KIOSK Information Systems conducted an industry survey and results show that self-service solutions like kiosks can deliver massive results for restaurants if the right factors are considered.
Download this white paper to learn:
- % of consumer preference for self-service vs. cashier, and difference by age demographics
- Impact of speed, convenience, and ease of use on QSR purchasing behavior
- Increase in average order size, satisfaction scores, and purchase frequency with a self-service option