How Self-Service Solutions Can Drive QSR Gains Through Improved Customer Experience

QSR consumers have heightened digital expectations and restaurant operators struggle to keep pace. Consumers are increasingly savvy and expect a highly personalized experience, one that is consistent across channels. Each time a consumer is exposed to an improved digital experience (i.e., Amazon, Google), their expectations are reset to a new higher level. How can restaurant … Read more »

How Important are Security Measures in Your Kiosk Project Budget?

In this digital age, an emphasis on cybersecurity should be top of mind when planning any kiosk project budget. According to the Breach Level Index, nearly five million data records are lost or stolen worldwide every single day, which equates to 58 records every second. In 2018, the US average cost of a breach was … Read more »

Budget Considerations for Self-Service Success

Every interactive kiosk project starts with similar ambitions around automating a function for a better, cooler, faster, or more cost-efficient transaction. Very typically, the project moves to a focus on the hardware and its curb appeal. While your platform aesthetics, quality, cost, and reliability are, of course, important – it’s only one element to get … Read more »